Privacy Policy

Updated 26 July 2026

About Hazelwood Surveyors

Hazelwood Surveyors is the trading name of Hazelwood Surveyors Ltd. We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.

Hazelwood Surveyors may update this policy from time to time by updating this page. Please check frequently to review any updates to our Privacy Policy to ensure you are happy with any changes.

For the purpose of data protection & GDPR legislation, our data controller is Hazelwood Surveyors Ltd trading as Hazelwood Surveyors registered in England and Wales. Registration Number: 11739851 (herein referred to as “we”, “us” or “our”, “Hazelwood Surveyors” in this privacy policy). Registered Office: 19 Hazelwood Road, Wilmslow, SK9 2QA.

Information we may collect from you

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes first name, maiden name, last name, marital status, title, gender;
Contact Data includes address, email address and telephone numbers;
Financial Data includes bank account along with business trading and accounting data;
Transaction Data includes details about payments to and from you;
Technical Data includes internet protocol (IP) address, browser type and version and other technology on the devices you use to access our website;
Marketing and Communications Data includes your communication preferences.

Cookies information

We may collect and store Information whenever you use the Website by the use of Cookies which are alphanumeric identifiers that may in some cases be transferred to your computer’s hard drive via your browser to enable our computers to recognise your browser when you use the Website. The use of cookies is an industry standard and most major websites use them to provide functionality and personalisation for their customers.

We only use Cookies in order to make your use of the Website easier. Browsers can be adjusted to prevent acceptance of cookies or notify the user on receipt of cookies. If your computer is unable to accept cookies, the Website will operate less efficiently. Cookies in themselves do not personally identify users, although they do identify a user’s computer.

Our web-servers may automatically store the following Information about you: your ISP, your IP address, your web browser type and version, the number of colours your screen is displaying, your operating system, the URL you clicked to get to the Website, time/ date, http accept string (e.g. mime data types that the browser accepts), the locale setting of the computer/ browser and all other data made available by your browser and this Information is used to make the Website operate more efficiently.

You do not have to provide any information in order to use the Website.

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality such as personalisation and “keep me signed in” and “remember me” features. How to disable cookies in your browser.

Google analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for Hazelwood Surveyors and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Sharing tools

This website may use sharing tools. Sharing tools allow you to share content through social networks such as Facebook or Twitter. When you use one of these buttons, the social networking site may place a cookie on your computer. This would be a third-party cookie set by the social networking site. If you have any questions about the use of these third-party cookies, you should check the relevant social networking site’s cookie policy.

Use of information

We use the information we collect to provide you information about our products, offers and services, to deliver to you advertisements, offers or other content tailored to your interests, and to conduct other Hazelwood Surveyors business operations. The following are examples of how we may use the information we collect:

Provide the services requested
Answer your questions or respond to your requests.
Develop new products and services.
Process payment for purchases or other services.
Protect against or identify possible fraudulent transactions.
Send you email and/or postal messages with information about Hazelwood Surveyors services and other content we think may be of interest to you.
Allow you to participate in social sharing on our websites.
Analyse the use of, and develop, our products, services and marketing.
Enforce our Terms and Conditions and otherwise manage our business.

We store personal information on secure servers with access limited to authorised personnel, or on paper files which are kept in our secure office. We will not release personal details to third parties unless this is necessary in order to fulfil our contracted duties. We may also transfer Information as required to obtain legal advice, comply with legal requirements, protect its rights and property, and the safety of its employees, clients, suppliers and others.

You have the right to request Hazelwood Surveyors not to send such information or to pass information to third parties for such purposes. You can exercise that right by contacting thomas@hazelwoodsurveyors.co.uk. You can specify whether you would be happy to continue to receive email or postal contact, or if you would prefer to receive neither.

e-newsletters

We may use a third party provider, Mailchimp, to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletters. Basic details are shared with Mailchimp to facilitate this service. For more information please see Mailchimp’s privacy policy.

Further information

For more information on data protection legislation and related matters please visit the Information Commissioner’s website at www.ico.org.uk.

Changes

Any changes to the Privacy Policy will be posted on this page.

Jurisdiction and applicable law

This Privacy Policy forms part of our Terms and Conditions and as such shall be governed by and construed in accordance with English law. The English Courts will have non-exclusive jurisdiction over any claim arising from or related to this Privacy Policy.

Your rights

All individuals whose personal data we process have a number of rights under the Act.

The Act gives you the right to know and, in most instances access a copy of the personal information we hold about you and correct any of your data. Your right of access can be exercised in accordance with the Act. We are entitled to request sufficient details to assist us in responding to the request.

You have the right to ask us not to process your personal data for direct marketing and the right to be “forgotten” which means you can ask us to delete all information held on you - though this will affect our ability to provide a service to you.

Want to know more?

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to the Data Protection Officer, Thomas Weinmann at thomas@hazelwoodsurveyors.co.uk